The Hub, I.Q. Farnborough, Fowler Avenue, Farnborough, Hampshire, GU14 7JF 0845 519 2740

Business Continuity Management: In Theory

If a business is to have a long-term future, it must deliver. To attract, and then keep the valuable custom of clients, companies need to make promises that they will then see through. As a business does so, it builds its reputation, which contributes to maintaining and expanding the client base upon which the enterprise relies. To find success in commerce, searching through the lens of dependability often brings the best results. Reliable service will win out over gimmicks and flash-in-the-pan sales tactics in the long-run, if only it can be maintained. If you consider the big brands and services that inspire public confidence, their longevity is key, and the assumption that come-what-may, they will be able to weather the storms of circumstance and still deliver.

The Responsible Course of BCM

As much as we try to avoid crises and stave off disasters, businesses will always be subject to disruptions. While efforts to resist can have much success, sooner or later one of the wheels will come off, and it will be a test of the company’s fibre to see how it copes. Has your business faced a degree of disruption in the past? If it has, how did it cope? If it has not yet been disrupted, what planning have you undertaken to mitigate the potential effects? Such planning and experience can be compiled into an integrated system of business continuity managementbusiness continuity management. We have recently discussed disaster recovery in this blog, but business continuity management goes further, encompassing a broader threshold of possibility, which gives it a greater responsibility and even importance. Disaster recovery may well be incorporated into your business continuity strategy, but is just one facet of the whole.

Identifying the Right Course For Your Business

But is it worth the effort of formulating a business-wide strategy to cope with only possible threats to continuity? Would it not be better to focus on definite threats, or in the absence of such, to fund growth, or invest further in currently successful company sectors?
Such thinking is understandable but ultimately flawed. You have fire-exits, fire-drills and evacuation plans, mustering points and so on. Not that you expect your building to burn down at any moment, but because it is the responsible thing; even more than this, it is the legal thing to do. Now you may not be under a legal compulsion to formulate a particular type of business strategy, but would it not be a responsible thing to prepare for interruptions to your business? What is the alternative? If you are not prepared in Business Continuity ManagementWe often find that businesses are told to implement business continuity but more often than not, they don't even know where to start. At this stage, a business continuity management consultant will rear their head offering to take all the potential pains away. The average BCM consultant will make all the right noises regarding BIAs, MTPD, plans and RTOs. Read more… Business Continuity Management Most types of consultancy offer a 'cost benefit' whereby the consultant will be able to demonstrate changes and/or cost savings for the client. When it comes to purchasing business continuity consultancy, you are planning for something that may actually never happen. If the plans do have to be used, the consultant has been paid and is off to their next job. If the plan does not work, the consultant could then try to blame the updating of the plan and not the original plan which they delivered. The purpose of this Business Continuity article The idea of this article is to give you an idea of what to look for when it comes to choosing a bcm consultant this will hopefully ensure that you get the services you require at the correct level of delivery. Business ContinuityBCM Consultant - what's different? There is no real difference in choosing a BCM consultant; you need to look out for Chemistry and Personality. Do you like the them? Would you be happy to spend 6 months, or longer, working alongside them? Are you okay for them to go up in front of your CEO and critique his or her existence? Do they speak the language of the business as well as business continuity? Will they fit in with the current culture? If you are wanting a lot of workshops or presentations then be sure to ask them, as part of the selection process, to give you a presentation and/or free halfway workshop. Look out for the messages around how they would carry out a business continuity workshop. Be an informed buyer - know your Business Continuity Management If you do not understand enough about business continuity when putting out to tender, this will be noticed; you could be inviting people to make this a confusing time for you. It can also make it very difficult for those replying to the tender to cost the job accurately. A business continuity workshop can help you in this scenario; we actually do offer half day workshops for free and you will find the material we share to be educational and informative. We often hear of people that have taken on a BCM consultant and never really been happy with the level of work being produced, but never knew enough to challenge anything. Simply put, the better you understand the subject, the better and more cost-effective your purchase of business continuity will be. Business Continuity Management - selecting a company In the first instance, we would recommend searching around using various terms such as business continuity consultant, business continuity consultancy, bcm consultant, business continuity management, etc. Don't ignore those that you haven't heard of. Check forums, portals, blogs, social media pages, social media accounts on LinkedIn, etc. Business Continuity PlanThere are a number of different types of companies available that offer you the chance to purchase business continuity management from them; every scenario will come with its own set of advantages and disadvantages. There is an old saying, “nobody ever got sacked for employing PWC”. If you are going to employ one of the large multi-discipline consultancies, check that they employ business continuity specialists and be sure to check how much experience the bcm consultant who will be working with you, has; make sure they haven't got someone who is learning business continuity on the job. Just because they are a larger business, it does not mean that they will be compatible and as personable as you would like them to be. You want to look for, and approach firms that have loose alliances and can bring in associates when needed, to help deliver larger jobs or to help out when they are too busy. They'll be fairly flexible on price, and they are able to offer a bespoke flexible service to their customers. ISO 22301Business Continuity Management Experience and Qualifications The Business Continuity Institute’s qualifications are the most widely used, (also known as the BCI). Our bcm consultants hold the MBCI and/or FBCI qualification. Our supporting consultants are at least AMBCI qualified. If the consultant in question does not have a qualification in this field, you would do well to question why; are they serious about their profession? Be careful that the consultant in question does have all the right experience; some have a good amount of experience but not experience in implementing all of the business continuity life cycle. What industry experience do the bcm consultants, or business continuity management company have? ISO 22301 Business ContinuityISO 22301 Many will make claims regarding their work and the compliance with ISO 22301. Business continuity implementation is only a small step towards implementing the ISO 22301. If you need to certify your organisation to ISO22301, you should make this known to the bcm consultants or business continuity management company from the outset. So in conclusion, you should make sure that you understand the subject matter so that you know what is going on; remember to ask for a workshop. If you want to talk to someone about a business continuity management workshop today, feel free to get in touch with one of our consultants. For more regular updates and news, you can Follow us on LinkedIn.advance, you are reduced to only reacting to problems, when problems may have already paralysed your operations to a degree. It is true that planning does require effort, an effort that may seem to distract your staff from their main operational roles, but outsourcing and consultation can alleviate the problems. Abilott has experienced, responsible talents for just such planning projects, and will be able to work alongside your business in not only creating your business continuity management systems but in the implementation and staff training stages, too.
In our next blog, the benefits of business continuity management will be more fully outlined, along with the ease with which outsourcing can work with your core, delivering the BCM framework you need, to budget and on schedule.

No Comments Yet.

Leave a comment